Terms and conditions


Legal Terms

This notice contains the terms and legal conditions that govern the website, genteroma.com. Users of genteroma.com accept and agree to respect all the conditions included in this declaration. If Users do not accept these terms, Vair Spa Società Benefit reserves the right to ask the Users to refrain from using the genteroma.com website. The access and the use of the website genteroma.com are for personal use only. The visualization of the website genteroma.com provides Clients with product information and the possibility to purchase merchandise. These terms of use govern your purchases from, and your use of, the genteroma.com website and forms a contract between you and Vair Spa Società Benefit, company registration number RM-927823, Via Properzio 4, 00193, Rome, Italy (hereinafter Vair Spa Società Benefit).

Online Products and Images 
genteroma.com declines every responsibility that due to a particular configuration of a client’s computer or to malfunction, the colors of the products visualized on the website could appear to be slightly different from the original. Images on genteroma.com belong to Vair Spa Società Benefit and any unauthorized use of these images without the express written consent of Vair Spa Società Benefit is forbidden. For more information contact: press@genteroma.it

Product Availability
Items featured on the web site reflect the actual availability of the item in color and size. The site is linked to all the holdings of Vair Spa Società Benefit including warehouses and stores. As an authorized retailer of all brands in the online selection, Vair Spa Società Benefit guarantees the complete authenticity of each and every item featured. Once the order is processed by the Orders Department genteroma.com reserves the right to re-confirm the availability of the merchandise, verify the transaction’s validity and check the Client’s record with genteroma.com. Clients will be informed if for any reason the item ordered is not available or if the order cannot be processed as per the Client’s request.

Property – Copyright and Trademark
Vair Spa Società Benefit is the owner of the website genteroma.com and its contents. This includes, but is not limited to, the documentation, images, characters, design, music, software, codes and format scripts. The material included in the website genteroma.com is protected by copyright. Reproduction, modification, transmission, re-publication and/or re-distribution to third parties for commercial purposes are strictly prohibited without the express written consent from Vair Spa Società Benefit. Vair Spa Società Benefit does not allow the use of the web site’s contents or the trademark for any other purpose than what is written above.

Processing Orders
Vair Spa Società Benefit reserves the right to decline an order in the event that the order does not receive express verification or approval from the Client’s bank. Once an order is placed for available items no changes can be made to that order. Orders placed separately will be shipped separately. genteroma.com reserves the right to delay a shipment if the order is not able to be shipped for reasons beyond control. Please note that during promotions and sales there may be delays in immediate shipping. It is at the sole discretion of Vair Spa Società Benefit to reserve the right to decline to process an order and/or offer service to anyone at any time.

Final Customers
Vair Spa Società Benefit has created and published the website genteroma.com with the mission to offer a service exclusively for its own Clients. The products on sale on the website genteroma.com are destined to the Final Customer. By “Final Customer”, Vair Spa Società Benefit intends person or persons who do not operate their own entrepreneurial nor professional activity that may include but not be limited to the resale of merchandise purchased at genteroma.com. Therefore, Vair Spa Società Benefit invites Users who may not be considered a “Final Customer” to refrain both from attempting to establish business relations with genteroma.com nor to use accounts of third parties to forward purchase orders relative to the merchandise on sale. In regard to the commercial policy described above, Vair Spa Società Benefit reserves the right to not process orders from persons that are not the Final Customer and any other orders that are not in conformity with the said commercial policies.

Client Requirements
- Be an individual as defined as a “Final Customer”

- Be 18 years or older.

- Be eligible and competent to enter legally binding contracts.

- Have a valid e-mail address.

- Have a valid Credit Card: Visa, Diners, American Express, Postepay or a Verified Paypal Account or a Bank account 

Declination of Responsibility
Vair Spa Società Benefit publishes information on its website genteroma.com to provide a service to Users but declines every responsibility of the possibility of eventual technical inaccuracy and/or typographical errors. Once brought to attention, Vair Spa Società Benefit will execute immediate correction. Vair Spa Società Benefit also reserves the right to make corrections and changes to the website when necessary without giving prior notice. Vair Spa Società Benefit does not offer any guaranty that the information published on its own website, is in conformity with the laws of the User’s competent jurisdiction. Vair Spa Società Benefit website genteroma.com is a protected site according to international Internet standards which, if used correctly, Users can be reassured not to encounter viruses. However, Vair Spa Società Benefit declines any responsibility from eventual problems, damages, viruses or risks that the User may incur during the misuse of the website and declines any responsibility from eventual faulty operations of the website due to the deactivation of “cookies” in the User's browser. Users must accept the terms and conditions of this legal notice and must be sure to visit these pages periodically for updates, changes, and corrections. Vair Spa Società Benefit reserves the right to modify the terms and the conditions contained in this legal note when it is necessary without giving prior notice.

Italian Law
Entering this website the User and Vair Spa Società Benefit agree that the laws and the regulations of the Italian State will enforce any questions pertaining to the use of the website. Vair Spa Società Benefit does not guarantee in any way that material present on the website can be appropriate or of possible use in other countries, and the access to those materials from places where the relative contents are illegal is expressly prohibited. Users who choose to enter this site from said locations, do so at their own risk and are solely responsible to respect relative local laws.

Free shipping promo
Promotions such as the free shipping upon a minimum order value will be avoided if the order value after the return does not reach the minimum amount to get the free shipping.